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Can a small independent company provide the same attention and service that I can get from a large corporation?
Yes, Dixie Diesel & Electric Inc. utilizes serveral other small independent companies, much like itself, in order to provide a wide variety of services that most large corporations provide, and a few services that large corporations do not provide. We have many resources throughout the United States and Canada that can supply us with parts and services at competitive prices, and also many "hard to find" parts. Also, customers can tend to get lost in the shuffle of the day-to-day operations of a large corporation. That is not the case with a small company like Dixie Diesel & Electric Inc. Our customers are very vital to our survival, and therefore they are given as much attention as possible. We treat our customers like friends and family. And, in the event of an emergency we are available to you 24-hours at day, 7-days a week. And, when you contact Dixie Diesel & Electric after-hours you do not have to go through an answering service, you will be able to contact our service manager directly. |
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